Prototype Approval

As customer, you must supply DBES an image that captures precisely what needs to be digitized.  DBES will digitize the image and produce a prototype free of charge based on the image provided that at least one version is purchased.  Upon producing the first embroidered version, minor corrections maybe needed.  Examples of minor issues are: adjustment in colour, registration is not properly aligned, or density is too high/low.  These will be rectified free of charge.  Once the prototype has been approved, the project goes to production and you will be liable for the invoice associated with the project.  NO RETURNS WILL BE ACCEPTED.

Should you need DBES to make major changes to a digitized prototype THEN Editing Charges will be added to your invoice at the rate of $8.00 per 1000 stitches.  Examples of major changes are: re-shaping in part or in whole of the Logo, changing colours, part of or all text, changing size, etc

Should you need DBES to produce a logo or alter an image you have provided to DBES THEN Artwork set-up will be added to your invoice.  The Artwork rate is $25.00 an hour.